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Merger & Acquisition Solutions

Mergers and acquisitions bring a combination of excitement and anxiety. That combination creates a unique set of challenges for unifying not just the EHR platform, but the cultures and workflows of all involved. Nordic brings the expertise and soft skills you need to quickly and effectively transform your discrete organizations into one unified care delivery team.

Extending Epic, enhancing care

We understand that extending your EHR to a merged or recently acquired organization requires unique planning and expertise beyond that of a typical implementation. Nordic guides strategic planning and supports you through the steps to successfully build, deploy, support, and optimize your unified health system.

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The Nordic difference

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Experienced Leadership

Our Affiliate Solutions team provides a wealth of knowledge and support to our consultants and clients. An engagement advisor from the team reviews and contributes to deliverables, provides documentation from our toolkit, and meets regularly with our consultants and clients to provide best practices and recommendations based upon our previous extension projects.

Nordic Toolkit

We save you time and money with the Affiliate Solutions Toolkit. The Toolkit contains over 50 documentation tools and templates that our consultants use as a starting point to support their clients with program development and implementation.

Continuous Education

Consultants in leadership positions attend Strategic Affiliate Management Training to collaborate on common extension challenges. Our Affiliate Solutions team educates consultants on lessons learned and best practices. The training also provides a forum for in-person discussion with peers and hands-on experience with the Affiliate Solutions Toolkit. Nordic also provides education for clients by presenting our experiences and best practice recommendations.

360° Insight

We’ve worked with organizations extending Epic as well as those being extended to by larger health systems. We bring a unique skill set to our clients because we understand the needs of both health systems.

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Areas of expertise

Unifying your system

Unifying your system

As you work towards your goal of a standardized EHR and a unified health system, we help you balance the uniqueness of each organization, from workflows to culture change. We also use tools in our documentation toolkit to help you identify policy differences so you can proactively discuss future state.
Managing Change

Managing change

Change management and communication are critical factors for partnership success. We guide your efforts to merge not only your EHR but also to unite the cultures of both organizations to ensure a successful relationship. We also help you create policies, develop and implement your communication plan, and support continuous discussion and information sharing.

Collaborative Implementation

Collaborative Implementation

We partner with you to ensure your team members have a seat at the table throughout implementation. We will meet regularly to receive system build approval, adhere to your change control structure, and work with you to operationalize new processes. Our shared transition plan ensures we discuss open issues and optimization opportunities and provide documentation to ensure success.

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ThedaCare on Nordic’s partnership

Watch a brief story on Nordic’s critical role in helping ThedaCare implement Epic across two hospitals and 18 clinics in only five months.

 

“Nordic proved to be a dedicated, trustworthy, and reliable partner. The Nordic team was open to feedback and adjusted quickly to our timeline and cultural needs. the team’s system knowledge, as well as their communication and problem solving skills, ensured our success during our rapid extension of Epic.” ~Beth Malchetske, Director of Business Integration, ThedaCare

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Merger & Acquisition Tips

You may find these Nordic resources helpful: MEET OUR TEAM »