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Community Connect Solutions

“Our large Connect implementation stayed on time and on budget thanks to our partnership with Nordic. They are the most experienced firm we have found regarding Connect and extension projects. I recommend Nordic to any healthcare system that needs support meeting their Connect goals.”
–Doug Turner, Executive Director, Community Connect, Loma Linda University Medical Center

The leader in connecting you with your partners

We know that extending your EHR to your independent physician and hospital partners requires unique planning and expertise beyond that of a typical implementation. Nordic’s team guides you through the steps to successfully build, deploy, support, and optimize your Connect program.


The Nordic difference

Affiliate Stats

Experienced leadership

Led by Abby Polich, an original member of the Epic team that created and implemented Epic’s 48-Hour Install methodology, later rebranded Connect, our Affiliate Solutions team provides a wealth of knowledge and support to our consultants and clients. An Engagement Advisor from the team reviews and contributes to deliverables, provides documentation from our toolkit, and meets regularly with our consultants and clients to provide best practices and recommendations based upon our previous Connect engagements.

Nordic toolkit

We save you time and money with the Affiliate Solutions Toolkit. The Toolkit contains over 50 documentation tools and templates that our consultants use as a starting point to support their clients with Epic Connect program development and implementation.

Continuous education

Consultants in leadership positions attend Strategic Affiliate Management Training to collaborate on common extension challenges. Our Affiliate Solutions team educates consultants on lessons learned and best practices. The training also provides a forum for in-person discussion with peers and hands-on experience with the Affiliate Solutions toolkit. Nordic also provides education for clients by presenting our experiences and best practice recommendations.

360° Insight

We’ve worked with organizations extending Epic as well as those being extended to by larger health systems. We bring a unique skill set to our clients by understanding the needs of both health systems.

Areas of Expertise

Create the foundation

Create the foundation

We help you make informed decisions as you create your Connect offering. Nordic can create your business model, financial model, and rollout strategy, and help determine costs and pricing for rolling out to your affiliates.


Deployment and post-live support

Our consultants excel at analysis, build, testing, and training for Connect. We offer scalable maintenance and support options as you continue extending Epic.


Build community relationships

We provide the guidance, tools, and expertise you need to build your project plan for repeatable implementations, define and maintain scope, market effectively, and engage with your partners in a meaningful way.

Continuous improvement

Continuous improvement

Our consultants support the continuous optimization of your program as well as the unique reporting needs of your partners.


ThedaCare on Nordic’s partnership

Watch a brief story on Nordic’s critical role in helping ThedaCare implement Epic across two hospitals and 18 clinics in only five months.


“Nordic proved to be a dedicated, trustworthy, and reliable partner. The Nordic team was open to feedback and adjusted quickly to our timeline and cultural needs. the team’s system knowledge, as well as their communication and problem solving skills, ensured our success during our rapid extension of Epic.” ~Beth Malchetske, Director of Business Integration, ThedaCare


Community Connect Tips

You may find these Nordic resources helpful: READ OUR BLOG»